Notice based on the Specific Commercial Transactions Act

Please read the following information carefully before proceeding with any transactions on our platform.

Seller StepAsia Co., Ltd.
Address 2-1-2 Yumemino, Matsubushi-machi, Kitakatsushika-gun, Saitama, Japan
Phone 070-8470-1725 Business Hours: 10:00 AM - 6:00 PM (Excluding weekends and holidays) Please note that phone connections might be difficult. If you need immediate assistance, kindly contact us through the inquiry form.
Email support@stepasia.co.jp
Administrator Satoshi Ichikawa
Additional Fees None
Cancellation and Refund Policy Users are required to make payment for reservation fees via credit card or bank transfer. In the event that a user cancels 48 hours prior to the scheduled play time, a full refund will be issued to the user's credit card or bank account. Cancellations made after the 48-hour window will be subject to cancellation fees and will not be eligible for a refund.
Service Availability Period The golf play date for the reserved Caddy determines the service availability period.
Accepted Payment Methods Credit card or bank transfer
Payment Deadline Payments made via credit card will be processed immediately. For bank transfers, payment must be completed by the specified deadline mentioned in the app.
Selling Price Reservation fees are as stated on each Caddy page.